Terms and Conditions

Thank you for shopping at N.R.P.

 

Warranty
At NRP, we stand behind every product we sell. Starting with superior materials and craftsmanship, we pride ourselves on the quality and care that goes into each item you purchase. We offer a limited 1-year warranty from date of purchase on all products for repair defects in workmanship or materials. If repairs cannot be made, the product will be replaced. Our high standards are your assurance of lasting customer satisfaction.

Cancellations/Refunds
Once an order is placed, the customer has 72 hours to cancel the order and receive a full refund. We will initiate a refund to your credit card or original Method of Payment.  Please allow 5-7 business days for refund processing. After the initial 72 hours of placing an order, all orders are entered into production and therefore are not refundable.

Warranty Service
The customer is responsible for shipping any defective product to our service address listed below.
We will then repair or replace the product and ship it back to you.

Service Address
NRP
820 Park Row #607
Salinas, CA 93901

2020 Norcal Recognition Products. Terms and conditions subject to change. All rights reserved.

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